Terms And Conditions • Multivendor MarketPlace

ABOUT

Rent-Collective is a Occassionwear rental platform for all the best rental boutiques.
Rent-Collective- will also offer the re-sale of goods from the rental boutiques on its platform
Contracts between the partner and R-C are to be at least one year duration
If contract is breached, R-C has the right to terminate the contract

COMMISSION

PRODUCT

The product is owned by the boutiques at all times.
The product storage is the responsibility of the boutique
The product is uploaded onto the rent-collective platform by the boutique butbneeds approval by R-C before it goes live.
Product original retail value must be at least: Clothing and footwear €300 and Accessories €150
Products that feature on the R-C website can be rented or sold. It is up to the Boutiques to choose this option for their product.
Only product that is in ‘’as good as new’’ condition will be acceptable for rental or sale.
Any admin and associated delivery and return costs will be beared by the Boutiques if quality standards are not met.
Product maintenance and cleaning is the responsibility of the Boutique, the goods must not be washed or repaired by the customer.
Product featured on the platform for more than 3 months not rented must go into re-sale for 3 months. If not sold after 3 months the Boutique will have the option to remove from the site or further reduce the sale price for a further 30 days. Product unsold after this time period will be removed by R-C.
The product name should be as the brand has stated on their website. E.G Zimmerman Halliday cutout scalloped pintucked Floral-print linen midi dress.
Live calendar dates for product availability must be shared on R-C website. This must be maintained by the Boutique. If any error, a notification must be sent to the customer within 12 hours of obtaining the order confirmation.

DELIVERY

Boutiques select their preferred courier option. All orders must be tracked shipment.
An order confirmation will be sent to the partner including the customer details once place
Packaging and labelling the goods is the responsibility of the Boutique.
A collection date will be sent to the Boutqiue in advance of pick up.
Any costs associated with missed collections will be born by the Boutique.
If delivery details provided by the customer are incorrect the boutique will not be responsible for any costs. The delivery charge will be incurred by the customer
If the boutique labels the product delivered incorrectly, the boutique will be responsible for any additional delivery/return costs.

RETURNS

The customer must return the product in the pre-addressed reusable packaging supplied by the Boutique
If product is not returned by the customer, R-C has the right to charge the customer for the replacement value (sale value) of the goods and send the value to the boutique commission free.
The customer is not allowed to wash any product. It is the Boutiques responsibility to carry out dry cleaning and minor repairs.
Goods sold by the Boutiques to the customers can’t be returned, unless incorrect product is delivered or not as described.
Return delays caused by the courier will not be the reponsibility of R-C. The Boutique must notify R-C and R-C will notify the next customer if there is an impact to their order and reimburse if so.
Once product has been returned to the partner the live calendar must be updated, this is the responsibility of the boutique.

CALENDER

Boutiques must agree to R-C’s rental periods of 4, 6, 8 or 10 days.
Days are only counted once product is received by the customer and returned by the customer. For example If the customer choses the order for 4 days they receive Friday (1st day) and return Monday (4th day)
Live availability has to be linked

ORDERS

All partners must sign up to R-C before products can feature for the customer to order.
Boutiques must accept that: the supply of the products is made from you to the Renter/ Buyer. The product(s) will be professionally cleaned and delivered to the Renter or Buyer in a "ready to wear" condition and that the products will match the item description on the listing and be a true and fair representation of their current condition.
Customer cancellations outside of the cooling-off period 30% rental fee isn charged to the renter and 10% of this will be deducted by R-C.
Boutiques must ensure delivery pick up dates are met. If breached the customer has the right to cancel with a full refund including delivery cost. Payment is still to be made to R-C i.e. commission charge.
The Live calendar must be updated consistently. If any error, R-C must be notified by the partner within 12 hours. If customer no longer wishes to rent/buy product after notification they are entitled to a full refund. R-C will not require any payment from the Boutique as long as R-C has been notified within the timeframe.
R-C will not hold any stock, all stock must be held and dispatched by the partner from their registered location. (sign-up stage)

PAYMENTS

10% commission is charged on rentals
10% commission is charged on re-sale.
All commission charges are not to be passed onto the customer. Rent and re-sale prices on the Partners site must be the same as on R-C.
Partners must agree to use Shopify as the payment source.
Payment is to be made from R-C to the Boutique once the customer’s cancellation cooling-off period has passed
If product is returned by customer for reasons deemed to have breached the contract e.g. damaged items or not as describe items, R-C will return the commission charge to the boutique and the customer must be reimbursed by the Boutique for any shipping fees.
Re-sale items are non-refundable unless product quality contract terms are breached e.g. damaged items or not as describe items. The commission will be returned by R-C to the boutique but the boutique must cover the shipment costs.
Items that have been lost or damaged on delivery to the customer or on return R-C will not be held responsible for any reimbursement to the customer or the Boutique. (insurance cover if taken out at check out)